Refund and Returns Policy

AA Shipping Containers
928 E Vermont Ave, Anaheim, CA, 92805

At AA Shipping Containers, customer satisfaction is our top priority. We strive to deliver high-quality new and second-hand shipping containers tailored to your needs. Below, you will find the details of our return policy:

Eligibility for Returns

  • Returns are only accepted for containers that have not been used, modified, or damaged after delivery.
  • Custom-built or specially ordered containers are non-refundable unless they arrive damaged or defective.

Inspection and Acceptance

  • All containers should be inspected upon delivery. If there are any issues, please notify us immediately.
  • If you identify any damage, defects, or discrepancies, these must be reported within 48 hours of delivery to be eligible for a return or replacement.

Return Process

  1. Contact Us

    • Email us at info@aashippingcontainers.com or call us at +1 (951) 329-2681 to initiate the return process.
    • Provide your order details, including proof of purchase and images of the container (if applicable).

  2. Approval

    • Once your return request is reviewed and approved, you will receive instructions on how to return the container.

  3. Return Shipping

    • The customer is responsible for return shipping costs unless the container was delivered in damaged or defective condition.
    • Returns must be arranged using a transport method approved by AA Shipping Containers.

Refund Policy

  • Refunds will be issued once the container is received and inspected by our team.
  • Refunds typically take 7-10 business days to process and will be issued to the original payment method.

Non-Returnable Items

  • Containers sold “as-is” or labeled as clearance items are final sale and not eligible for returns or refunds.

Important Notes

  • Any unauthorized returns will not be accepted or processed.
  • We reserve the right to refuse a return or refund if the container does not meet the conditions outlined in this policy.

If you have any questions about our return policy, feel free to contact us at info@aashippingcontainers.com or visit our location at 928 E Vermont Ave, Anaheim, CA, 92805.

Thank you for choosing AA Shipping Containers!